Why Retail Health Clinics Failed


It was only a year ago that retail health clinics in the United States — the kinds run by CVS Health, Walmart, and Walgreens — were all the rage. Additional investments in and expansion of clinics nationally, supported by assumptions about what consumers would want in terms of primary care in the near future that fit what retail clinics purported to offer, filtered into an enthusiasm for the future of this model of care delivery. At its zenith in early 2024, there were 1,800 of these clinics nationally.





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