Delegating work can help free up managers’ time and energy while empowering their employees to take on meaningful tasks. Yet, previous research has shown that delegating decision-making can cause employees to feel overly burdened. In a new paper, researchers examine the negative impact that handing over choice responsibility can have on delegator-delegate relationships. They offer research-backed solutions for delegating decisions more fairly in order to offset some of delegation’s negative interpersonal consequences.
Effective delegation is critical to managerial success: delegating properly can help empower employees, and those who delegate can increase their earnings. Delegation can also be a way for managers to give employees experience and control, especially when they delegate decision-making responsibilities, which allow employees to exhibit agency over important stakes. Yet, some of our recent research has shown that employees can view delegated decision-making as a burden that they would prefer to avoid.