Live Nation confirms Ticketmaster was hacked, says private info stolen in information breach


Entertainment large Live Nation has confirmed its ticketing subsidiary Ticketmaster has been hacked.

Live Nation confirmed the info breach in a submitting with authorities regulators late on Friday after the markets closed.

In its assertion, Live Nation stated the breach occurred on May 20, and {that a} cybercriminal “supplied what it alleged to be Company consumer information on the market through the darkish internet.” The firm didn’t say who the private info belongs to, although it’s believed to narrate to prospects. It’s unclear why it took the corporate greater than per week to publicly disclose the breach.

Live Nation stated in its assertion that it “recognized unauthorized exercise inside a third-party cloud database atmosphere containing Company information.” 

The firm didn’t title the third-party cloud database in its assertion.

A spokesperson for Ticketmaster, who wouldn’t present their title however responded from the corporate’s media e-mail deal with, informed TechCrunch that its stolen database was hosted on Snowflake, a Boston-based cloud storage and analytics firm.

Ticketmaster’s spokesperson didn’t say how the info was exfiltrated from Snowflake’s programs. 

Snowflake stated in a submit on Friday that it had knowledgeable a “restricted variety of prospects who we imagine could have been impacted” by assaults “concentrating on a few of our prospects’ accounts.” Snowflake didn’t describe the character of the assaults, or if information had been stolen from buyer accounts.

Snowflake spokesperson Danica Stanczak declined to touch upon the report about Ticketmaster’s breach.

Amazon Web Services additionally hosts a lot of Live Nation and Ticketmaster’s infrastructure, in accordance with a since-removed buyer case examine on Amazon’s web site.

Live Nation’s communications chief Kaitlyn Henrich additionally wouldn’t touch upon the report or reply questions concerning the breach.

Earlier this week, the administrator of a since-revived in style cybercrime discussion board referred to as BreachForums claimed to be promoting the private info of 560 million prospects, together with the alleged private info of Ticketmaster prospects, together with ticket gross sales and buyer card info.

Until now, Live Nation had not commented on the info breach. Earlier this week, Australian authorities confirmed it was helping Live Nation with a cybersecurity incident, and U.S. cybersecurity company CISA deferred remark to Live Nation.

TechCrunch on Friday obtained a portion of the allegedly stolen information containing 1000’s of data, together with e-mail addresses. This included a number of inner Ticketmaster e-mail addresses used for testing, which aren’t public however seem as actual Ticketmaster accounts. TechCrunch verified on Friday that the data we checked belong to Ticketmaster prospects. 

TechCrunch checked the validity of those accounts by operating the inner e-mail addresses by means of Ticketmaster’s sign-up type. All of the accounts got here again as actual. (Ticketmaster shows an error if somebody enters an e-mail deal with that’s already an actual Ticketmaster account.)

Earlier in May, the Department of Justice and 30 attorneys common sued Live Nation to interrupt up the ticketing conglomerate, accusing Live Nation of monopolistic practices.

Updated with response from Ticketmaster, and Snowflake’s decline.


Do you realize extra concerning the Live Nation TicketMaster breach? Get in contact. To contact this reporter, get in contact on Signal and WhatsApp at +1 646-755-8849, or by e-mail. You also can ship information and paperwork through SecureDrop.



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